Privacy Policy

Stone & Ember – Data Control & Privacy Policy

At Stone & Ember, we value your trust and are committed to protecting your privacy. This policy explains how we collect, use, store, and safeguard your personal information when you interact with us online, at events, or through our services.

1. Information We Collect

We may collect:

Personal details (name, email, address, phone number) provided when placing an order, subscribing to our newsletter, or contacting us.

Payment information (processed securely by third-party providers, never stored by us).

Browsing and interaction data (such as cookies and analytics) to improve your experience.

2. How We Use Your Information

Your data may be used to:

Process and deliver your orders.

Send newsletters, updates, and offers (if you’ve opted in).

Respond to enquiries or provide customer support.

Improve our website, products, and services.

3. Data Storage & Security

All data is stored securely and accessed only by authorized personnel.

We never sell, trade, or share your personal information with third parties for marketing purposes.

Payment transactions are encrypted and handled by trusted payment processors.

4. Cookies & Tracking

Our website may use cookies to personalize your experience and understand site performance.

You can adjust your browser settings to refuse cookies if preferred.

5. Your Rights

You have the right to:

Access, correct, or delete your personal data.

Withdraw consent for marketing communications at any time.

Request details of the information we hold about you.

6. Contact Us

For any questions or to exercise your rights, please contact us at:
📧 stone8ember.ws@gmail.com

7. Updates to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on our website with the updated date.